new patients
What to expect
YOUR CHECKLIST
Fill out the patient forms ahead of time.
New patients are required to fill out general patient and insurance information. To save time on the day of your appointment, fill these out ahead of time and bring them with you or we can email you a Docusign that you can complete on your computer at home. If you do not have a computer, we can mail the forms to you, or click here to download the forms to print and fill out.
Arrive 5 minutes before your appointment time.
Our goal is to see you as soon as possible after you come into the office. We ask that all patients arrive 5 minutes before your scheduled appointment time if your paperwork is done.
If the paperwork needs to be filled out in the office, please arrive 30 minutes before your appointment. This gives our office a chance to get any necessary information and stay on schedule.
Bring insurance, referrals, and co-pay.
We accept most insurances and will do our best to answer your questions concerning your insurance policy. When you arrive, we will ask for a copy of your insurance card and a picture ID. Dr. Pelton and Dr. Yu are sub-specialists, and many insurance plans require a referral to see them. You can call us to verify your insurance requirements. Your co-pay is also due at the time of your visit. We also ask you make sure you have any glasses you wear with you and a list of your medications (if it has not been completed on the forms.)
Starting in 2026- all HMO United Healthcare Medicare Advantage Plans require a referral from your primary care provider in order to see us. It must list which provider you want to see. It cannot be just from your eye doctor.
